me777's Privacy Policy

1. Types of Collected Information

We collect certain types of information to create accounts, manage transactions, and provide services on me777. This information is divided into the following categories:

1.1 Identity Information

• Full name
• Date of birth (for age verification — the platform is for persons aged 21 or above only)
• National ID or other government-issued ID details (where required)
• Photos or scanned documents (during identity verification)

1.2 Contact Information

• Mobile number
• Email address

1.3 Financial Information

• bKash, Nagad, Rocket, or Upay account numbers (for transaction purposes)
• Deposit and withdrawal history
• Wallet balance and bonus usage information

1.4 Usage Information

• Login date and time
• Gameplay history and betting records
• Preferred game categories
• Device type, operating system, and browser version
• IP address and geographic location (approximate)

1.5 Cookie and Tracking Information

We use cookies and similar technologies. Details of information collected through cookies are provided in Section 8.

2. Methods of Collecting Information

me777 collects information in the following ways:

• Direct collection: Information you provide yourself during account registration, transaction management, and customer service contact.
• Automated collection: Information automatically collected through cookies, log files, and similar technologies while browsing the platform or playing games.
• From third parties: Information received from payment providers (bKash, Nagad, Rocket, Upay) and identity verification services.

3. Purposes of Using Information

Collected information is used for the following purposes:

1. Account management: To handle registration, login, and account security.
2. Age and identity verification: To ensure the platform is for users aged 21+ only.
3. Financial transactions: To process deposits and withdrawals and prevent fraud.
4. Customer support: To provide assistance via 24/7 live chat and email.
5. Platform improvement: To analyze user experience and improve service quality.
6. Compliance: To meet legal and regulatory obligations and ensure responsible gaming.
7. Relevant communications: To send important updates, promotional offers, and account-related notifications.

4. Information Storage and Security

me777 follows industry-standard security practices to protect your personal information:

• SSL encryption: All data transfers on the platform are encrypted via SSL (Secure Socket Layer) technology, preventing unauthorized access by third parties.
• Encrypted storage: Your sensitive information is stored in encrypted form.
• Access control: Only authorized personnel have access to your information, and only when necessary.
• Regular audits: Our security measures are regularly evaluated and updated.

However, no data transmission over the internet is entirely risk-free. We make every effort, but no one can guarantee 100% security.

Your information is retained for as long as me777 is actively providing services, and thereafter for as long as necessary to meet legal and business requirements.

5. Sharing Information with Third Parties

me777 never sells or rents your personal information. However, information may be shared with third parties in the following limited circumstances:

5.1 Payment Providers

Necessary transaction information is shared with bKash, Nagad, Rocket, and Upay to process deposits and withdrawals. These organizations have their own privacy policies.

5.2 Technology and Service Partners

We work with trusted technology partners for platform operations, analytics, and customer support. They process information only under me777's direction and within the scope of this policy.

5.3 Legal Obligations

Information may need to be disclosed pursuant to court orders, lawful requests from law enforcement agencies, or other legal requirements.

5.4 Business Transfers

In the event of a merger, acquisition, or asset sale involving me777, user information may be transferred. You will be properly notified before any such change.

6. User Rights

As a me777 user, you have the following rights over your own information:

• Right to access: You may request to know what information we hold about you.
• Right to correction: You may request correction of inaccurate or incomplete information.
• Right to deletion: You may request deletion of your information in certain circumstances, though some information may need to be retained for legal or regulatory reasons.
• Right to object to processing: You may object to the processing of your information for specific purposes.
• Right to portability: You may request your data in a structured, machine-readable format.
• Right to withdraw consent: You may withdraw consent for marketing communications at any time.

To exercise these rights, email [email protected] or contact us via live chat. We will respond to your request as soon as possible.

7. Protection of Minors

me777 strictly provides services only to persons aged 21 or above. We do not knowingly collect information from any minor. If we suspect that a minor has opened an account, that account will be closed immediately and the associated information will be deleted.

If you believe a minor is using me777, please contact us immediately.

8. Cookie Policy

Cookies are small text files stored on your device. me777.mom uses the following types of cookies:

8.1 Essential Cookies

These cookies are essential for the platform's core functionality — maintaining login sessions, ensuring security, and processing payments. The platform does not work properly without them, so there is no option to disable them.

8.2 Analytics Cookies

These cookies analyze collected data to understand how users use the platform and to improve the experience. All collected data is fully anonymous.

8.3 Preference Cookies

These cookies are used to remember your language preferences, display settings, and other personalization settings.

Most cookies can be controlled or deleted from your browser settings, though doing so may limit some platform functionality.

9. International Transfer of Information

me777's servers and service partners may be located in various countries outside Bangladesh. Your information may be transferred to and processed in those countries, where data protection laws may differ. We ensure appropriate safeguards for any international transfer.

10. Policy on External Links

me777.mom may contain links to third-party websites, particularly in relation to information about game providers (Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, etc.). These external sites have their own privacy policies and me777 is not responsible for them. You are advised to read the policy of any external site before visiting it.

11. Responsible Gaming and Information

me777 believes in responsible gaming. As part of this, we may monitor user gameplay patterns and proactively offer support where needed. Information used in this process is used solely for the well-being of the player.

To learn more about responsible gaming, visit our Responsible Gaming page.

12. Changes to This Policy

me777 reserves the right to change this privacy policy at any time. For significant changes:

• The update date on this page will be changed.
• Account holders may be notified by email or via the platform.
• Continued use of the platform after changes will be considered as your agreement to the new policy.

You are therefore advised to review this page regularly.

13. Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

• Email: [email protected]
• Live chat: Available 24/7 on the me777.mom website

Our support team provides assistance in both Bengali and English.